CRMIT has a dedicated team of content professionals with a collective experience of many man years of content creation and delivery. We have trained thousands of students and working professionals across the globe, in varied domains such as business analysis, application configuration, application development, integration, reporting, system administration, database administration and more.

CRMIT's experience of 100+ successful CRM / Portal / Back office Integration Implementations in varied industry domains gives us the unique position to translate our functional and technical expertise into content creation based on client requirements. Our content professionals specialize in preparing training / help documentation / other content for educating their business owners, CXOs, technical staff, Administrators, End users and trainers. This helps in updating their already skilled personnel and speeds up the learning, ROI cycle for their implementations.

Our content creation services go beyond preparation of few presentation slides. CRMIT's end-to-end content offerings ensure an efficient and best fit design of courses, preparation of classroom material, support material, e-Delivery / Print-Delivery material, design of lab environments for practice sessions, delivery and completing the cycle by monitoring and effectively using the feedback information.

However, we do understand that not everyone would need all these services. Hence we have designed our services in a way that you can pick and choose, depending on the deliverables / services you are looking for. Means we can handle anything and everything from having a half day seminar / workshop for end users to a prolonged boot camp training program.However, we do understand that not everyone would need all these services. Hence we have designed our services in a way that you can pick and choose, depending on the deliverables / services you are looking for. Means we can handle anything and everything from having a half day seminar / workshop for end users to a prolonged boot camp training program.

CRMIT's content services include:

• Training Requirements Analysis
• Course design
• Preparation of courseware (Presentations, Student Guides, Instructor Guides, Lab Guides, Courseware CD/DVDs, Other Reference material as applicable)
• Preparation of Lab Environment (Technical Requirements Analysis, Lab Environment Setup, Ongoing Maintenance during delivery)
• Preparation of Train The Trainer Programs
• Training Delivery (Class Room / e-Delivery)
• Evaluation Program Design (Question Bank, e-Test / Paper Test)
• Review / Gap Analysis of existing content
• Training program management services

Our content creation team consists of subject matter experts (CRM, Business Intelligence, Experts in specific verticals / technologies) with exceptional business / technical skills, communication and co-ordination skills. We pride ourselves in working as a partner to our clients and in designing / developing / delivering an efficient content which helps their personnel to move forward.

Some of our biggest content service success stories

• End-to-End Content design of the fresher training program for a multinational consulting and technology corporation. Being rolled out for their new-hires across the globe
• Content design for an "Emerging Technologies" program for a multinational consulting and technology corporation. It is being rolled out for their senior-most staff and CXOs who want to keep abreast of the new technologies in their domain
• Customized Content design for CRM Solution Architects and Business Analysts for a global healthcare corporation. This is used by them a key component in their preparation of next generation CRM Experts
• Customized Content design and delivery on One to one personalized portal / bill presentment solutions for two corporations with distinctly different needs - a middle-east based telecom company and a solution provider for a UK based telecom company